Shipping
We ship your order via Australia Post and we ship twice weekly. Fully paid orders will be shipped within 5 business days. Tracking information is provided by Australia Post.
Large orders (50+ qty) may take longer to process.
If you are ordering on behalf of a school, please advise us to ship within the school term or provide an alternative delivery address if the school will be closed.
Please help us by planning ahead.
Local Pick Up
Please allow 5 business days for your order to be packed. We will email you once your order is ready for collection.
The pick up location is:
Emotional Health Clinic
Level 1, The Australian Hearing Hub
16 University Avenue
Macquarie University, NSW 2109
Opening Hours for Collection:
- Monday through Thursday between 9.30am-6pm
- Friday between 9.30am-5pm